Foodservice Immersion Program FAQs

  • Please arrive in time on the day the program starts. We'll be starting either midday or late afternoon that day with an orientation, overview, and get acquainted time, possibly followed by operator site visits.
     
  • We do not secure a hotel room block for the program. We may try to negotiate a special rate in some cases, and if not we try to suggest a reasonably priced hotel as our meet-up hotel.
     
  • Dress for safe kitchen touring, i.e., flat, rubber soled shoes; washable clothes; limited and no jewelry. Business casual is appropriate for all events. You will be in wet environments, so choose your pant lengths accordingly. Also, we will be in and out of walk-ins and freezers. Dressing in layers is a good idea.    
  • The program begins each day at approximately 7:00 - 7:30 AM in the meet-up hotel lobby for transportation to our first operator tour site, where breakfast will be provided; you may want to get coffee for the road. Full days will end around 6:00 PM. We'll usually be dropped off at the end of each full day at the meet-up hotel again.
     
  • If you have any dietary requirements (allergies, vegetarian, etc.) please let us know in advance so we can plan accordingly.
     
  • Breakfast and lunch will be provided on the two full days; breakfast or lunch (as appropriate) will be provided on the half day; on one full day we try to have drinks at appetizers at an operator site as well.
     
  • During the program, transportation will be provided to all sites. Transportation to and from the airport, and for dinners is up to the participants.
     
  • There is a significant amount of walking during the program, as well as the occasional stair climbing. Please let us know if you need accommodations made (which in some cases may have to be sitting out that section of the program's site tour).
     
  • We ask that you limit cell phone use and texting during session. You will be provided with break time a few times during the day. 
     
  • You will receive a digital copy of the Foodservice Immersion™ Handbook, which includes an overview of the foodservice industry, foodservice segments, foodservice marketing, and more reference material.
     
  • Notebooks to write down notes and ideas will be provided. You may wish to bring a small camera (we always ask for permission; it’s usually granted except for photos of students at schools).
     
  • Registration pricing: $2,995 for the first person from your company attending a program; $2,695 for each additional person from your company attending that same program.